Carmen & Frank Vigliatore - Our Owners
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The founding fathers of Markham Subaru. They opened their first business in 1976 with $500. Initially, they repaired Fiat and Alfa Romeos and sold the Russian car, Lada. In 1986, their business expanded when Subaru came on board and success was immediate. Their Scarboro store was the top selling Subaru dealer in Ontario for 10 successive years. They also have Kia, Mitsubishi and Suzuki dealerships in their portfolio. Both brothers are still involved in the day to day operations of the dealerships.
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Carlo Vigliatore - General Manager
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Carlo oversees the day-to-day operations of the dealership and also acts as the new and used vehicle sales manager. He has dabbled in nearly all aspects of the car industry, from working on the sales floor to being a parts and service advisor, so he could develop a solid appreciation of all facets of the business. Carlo likes to work hands-on and encourages customers to see him personally if they have any concerns or suggestions. Carlo is an honours graduate from Ryerson's journalism program. You can read his blog about the car industry here.
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Jim Tam - Assistant Sales Manager
Subaru Star Performer - 2007
Subaru Customer Experience Excellence Award - 2020
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Jim has been with Markham Subaru since the day we opened our doors and has been selling Subarus for more than ten years. Jim is our liaison with our various lending institutions and handles all the contractual details of every lease and finance deal. Jim can also advise you about the many ways you can protect your new or used vehicle. Jim moonlights as a professional magician and also speaks Cantonese.
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David Kong - Business Manager
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Financing is in David's blood. After graduating from UofT with an Honours degree in public policy and economics, he spent nearly a decade working in the banking sector. Seeking new and exciting opportunities, he decided to give retail car sales a try and his success was immediate. Not only can David assist you with any financing needs, he is also an expert in all of our various protection packages.
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Gordon Jiang - Pre-Owned Department Manager
Subaru Star Performer - 2006, 2007, 2008, 2009, 2010, 2015, 2016
Subaru Customer Experience Excellence Award - 2016
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Gordon has been with Markham Subaru since before we opened, first learning his trade at our temporary satellite location in Markville Mall. Since those humble beginnings, Gordon has become one of our most popular sales associates, being recognized as a Subaru Canada Star Performer a remarkable seven times. Gordon believes in no-pressure sales presentations and speaks both Cantonese and Mandarin. In 2016, he made all of us proud by having the best customer service index score of any Subaru salesperson in Canada.
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Patrick Mutuc - Sales Professional
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Patrick has spent his entire professional life in the automotive industry. He began by working the parts counter at a luxury dealership but was quickly promoted to a sales role. After a few years, he decided he needed a change to something more mainstream. That is what led him to us. Patrick brings with him an in-depth understanding of the needs of today's buyers and we are very pleased to welcome him to the team. Patrick also speaks Tagalog.
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Nicholas Chan - Sales Professional
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Nicholas joined our team in 2010. His background is in graphic design and he has directed commercials and worked on feature films throughout Asia. Nicholas speaks four languages: English, Cantonese, Mandarin and Thai. To add to the multicultural nature of his home life, his wife also has a Masters Degree in French.
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Roger Chu - Sales Professional
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Originally a banker in Hong Kong, Roger moved to Canada with his family nearly 10 years ago. Since then he has applied his vast knowledge of finances to auto sales. He spent nearly half a decade at a European import dealership downtown before deciding he wanted to work closer to home. Roger speaks English, Cantonese and Mandarin fluently and is quickly becoming one of the stars of the Markham Subaru team.
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Faye Domingo - Sales Professional
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Like many of our best employees over the years, Faye was a customer first. A proud Impreza owner and former merchandiser with several big chains, Faye decided it was time to experience a new challenge. Her abundant enthusiasm and friendly demeanor are sure to win you over. Faye studied linguistics in university and is fluent in both English and Tagalog.
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Ollie Rocha - Sales Professional
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Ollie has more than 20 years of experience in automotive sales, including 10 with onle of the biggest Subaru dealers on the West Coast. He recently moved to Ontario after spending 25 years in Vancouver. Prior to that, he worked in radio and television in Hong Kong. In addition to English, Ollie also speak Cantonese and Mandarin.
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Timothy So - Sales Professional
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We first met Timothy as a young man when his mother and father became one of Markham Subaru's first clients. Several vehicles later and Timothy has understandably developed a bit of an obsession with all things Subaru. He has dabbled in many different aspects of the automotive industry, including training as a technician, before settling on sales. We're glad we could bring him home where he belongs. In addition to English, Timothy also speaks Cantonese.
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Xiaomin (Terry) Liu
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After graduating university with a background in computer sciences, Terry spent the first few years of his professional life as an insurance agent. After speaking to a friend of his who worked in the car industry, he decided to take a leap of faith and try it for himself. Terry has two children and speaks both English and Mandarin.
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Mark Crawford - Bookkeeper
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Mark joins us after spending the majority of his professional career in the broadcasting industry. While he readily admits that the car business seems to be unique from an accounting standpoint, he has been more than up to the challenge. Mark has a keen eye for detail and loves working behind the scenes to keep our operations humming along smoothly.
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Kennis Luong - Receptionist
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Kennis is the smiling face that greets you in the evenings and on weekends. Kennis has worked in a variety of customer service positions, but her most important job is as a mom to her three children. Kennis speaks English, Cantonese and Mandarin
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Debra Owens - Administrative Assistant
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Debra brings a wealth of automotive experience to our front desk. Although she recently moved back to Markham, she has been working in automotive retail for the past six years. Extremely organized and always approachable, Debra is the oil that keeps our office running smoothly.
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